Service Level Agreement
Our promise to you
Our Service Level Agreement is our commitment to you to providing the best possible service throughout the sales process, with the aim of securing the best price for your property in your desired timescale.
Once on the market an experienced estate agent will keep you fully informed of the marketing progress that we are making on your behalf and will provide you with regular updates to discuss:
- the response and feedback received, including constructive viewing feedback
- your onward search
- advertising responses and feedback
- your timescales
- prevailing market conditions
- overall marketing strategy going forward
We are confident your property will reach the widest possible audience on both a local and national level.
At a local level we advertise all our properties across a range of regional publications. We also promote your property locally via sponsored facebook/instagram posts. A Property alert, with details of your property, is sent via email to anyone on our database for whom your property matches their search criteria. It is also included in our exclusive Property Bulletin - a listing of new properties sent out by each branch on a regular basis. We have thousands of potential buyers on our extensive database, both those currently residing in our region as well as looking to move into the area.
Your property will be marketed nationally across the three leading property portals - Rightmove, Zoopla and OnTheMarket, as well as on our own popular website perrybishop.co.uk. Our website is optimised for mobile or tablet users with high resolution photographic images.
We also work with a London office to ensure that buyers coming out of the Capital or those relocating within the UK and moving from overseas are attracted to our region. In addition this unique service provides national property PR and advertising in publications such as The Times, Daily Telegraph and Country Life.
For anyone wishing to monitor marketing activity online, we can set you up with your own personal acount enabling you to quickly access viewing feedback, see marketing updates and - once you have accepted an offer on your property - track progress of your sale.
Low Key Marketing
If you are yet to find a suitable property to move to, or have an open timescale, we can offer low key marketing, whereby we produce sale particulars and market the property to buyers who would wait for you, subject to agreement. We may then not advertise in the local papers or even erect a For Sale sign unless requested by yourselves, providing a reasonably discreet and low key sale.
Viewings and Security
We advise on home presentation to assist in marketing and the best way to show the property and, we aim to accompany all visits by potential buyers and also ask our clients to complete a short information sheet about their property, ensuring we have all the main information to hand.
Viewing feedback is reviewed and discussed the following day so you are kept fully informed.
When a sale is secured at the best price for you and a buyer that is agreeable with your timescale and circumstances, we will instruct Solicitors to commence the necessary legal work, and will liaise with your Solicitor and your Buyer on a regular basis to ensure that everybody is kept informed, and also to make sure that we assist with any queries or issues as a result of the conveyancing process.
Our Clients find considerable comfort in the service that we provide, much of this feedback can be viewed at allAgents.co.uk.
We charge a fee when we have sold your property, typically based upon a small percentage of the sale price, or depending on value this may be a fixed fee.
"Best agent I've dealt with in 10 years."
Mr T, Cirencester